Legal

Terms and Conditions

Effective date: September 13, 2026

See also our Privacy Policy and Security page. As an early-stage company, these Terms will keep evolving — we’ll update the effective date whenever they materially change.

1. Agreement and scope

These Terms govern access to the Brokrly website at https://brokrly.com and the Brokrly web application on its service subdomains, together the Service. The Service is provided by Nestly Inc., 425 Virginia Street, STE b, Vallejo, CA 94590, United States (Brokrly, we, us, or our).

The Customer is the individual or organization entering into an agreement for the Service. Authorized Users are people permitted by the Customer to use its account or workspace. You means the Customer or Authorized User, as applicable. If you accept these Terms for an organization, you represent that you have authority to bind it. If you lack that authority, you may use an organization account only as an Authorized User under its agreement.

You must be at least 18 years old to use the Service. The current pilot is offered to customers in the United States. You must not use the Service where doing so would violate applicable law or trade restrictions.

These Terms apply when accepted through our enrollment process or an agreement incorporating them. If you do not agree, do not enroll or use restricted account features. Our Privacy Policy describes personal-information handling; acceptance of these Terms is not a substitute for any separate data-processing consent required by law or a connected provider.

A signed customer agreement or order that expressly modifies these Terms controls for the subject it addresses. An applicable Data Processing Addendum controls conflicting provisions concerning its covered personal-data processing. Otherwise, these Terms govern. No unpublished policy is incorporated simply because it is mentioned here.

2. Service access and accounts

Subject to the applicable agreement, we grant the Customer and its Authorized Users a limited, non-exclusive right to access the Service for the Customer’s business activities during the applicable service period.

Provide accurate account information, protect credentials and restrict access to authorized people. Do not share individual login credentials or connect an account you lack authority to use. Notify info@brokrly.com promptly if you suspect compromised credentials or unauthorized activity.

For a brokerage workspace, the brokerage Customer controls the workspace and its business records, subject to applicable law and third-party rights. The Customer is responsible for selecting its administrators, authorizing users and instructions, and informing users about the organization’s account practices. Administrators may manage access and customer records within their permissions, including removing an agent’s access when the agent leaves. A person’s departure from an organization does not by itself transfer the organization’s records or connected accounts to that person. Requests concerning disputed control of an account or records require verification of authority.

Responsibility for user conduct does not excuse Brokrly from its own contractual or legal duties. Each party must cooperate reasonably to address unauthorized access.

3. Pilot access and changes to features

Pilot participation is governed by the separate pilot agreement, which controls pilot-specific duration, fees, support commitments, service limits and other pilot terms. These public Terms do not replace that agreement. Participating in a pilot does not by itself authorize recurring charges. A paid subscription begins only after the Customer accepts an order or subscription offer specifying the applicable charges and billing terms.

Pilot and beta features may be incomplete, change or become unavailable. Do not rely on an experimental feature as the sole means of meeting a transaction deadline, maintaining a required record or communicating a binding instruction. Any expressly agreed service or support commitments remain applicable.

4. Paid subscriptions

This section applies only when a Customer purchases a paid subscription. Standard paid subscriptions are billed monthly and renew automatically each month until canceled. Before enrollment, the accepted order or checkout offer will disclose the service, monthly price, billing date, applicable taxes and automatic-renewal terms. Recurring charges require the Customer’s express acceptance of that paid offer; participation in a pilot or acceptance of these general Terms alone does not authorize charges.

Each renewal is for one month at the disclosed price, subject to a properly notified and accepted change where required. We will provide renewal, trial-expiry and price-change notices required by applicable law or the agreement.

Cancellation, account closure and refunds

You may cancel renewal at any time by emailing info@brokrly.com from an authorized account contact. Any additional online cancellation method presented at enrollment will also be available as required by applicable law. A cancellation received before the next renewal stops that renewal, and access continues through the current paid month. No 30-day advance cancellation period applies to the standard monthly plan. If a renewal has already occurred, cancellation stops the following renewal, subject to any applicable refund rights. Simply stopping use does not cancel a subscription.

Account closure and data deletion are separate from stopping renewal. Specify whether you want to cancel billing, close an account, request export or request deletion so we can address the correct request. We will not require unnecessary steps that obstruct cancellation.

Unless an accepted order or applicable law provides otherwise, fees for a started subscription period are not refundable. If we end a paid subscription for convenience before the paid period ends, we will refund the unused prepaid portion. This does not limit remedies that cannot lawfully be excluded.

Billing and price changes

Keep billing information current. We or the payment provider identified at checkout may process the charges you authorize. A failed payment may result in a request to update payment information or, after appropriate notice, suspension consistent with section 10. We do not promise automatic fallback invoicing.

Changes to recurring fees apply prospectively after the notice and consent required by the accepted offer and applicable law. Customers may cancel before a renewal at the new price. No price change overrides a fixed-price commitment for its agreed term.

5. Customer content and confidentiality

Customer Content includes records, documents, prompts, communications and other material submitted, connected or processed on the Customer’s behalf. As between the parties, the Customer retains its rights in that content. Third-party owners retain their rights.

The Customer grants Brokrly permission to host, copy, transmit, format and otherwise process Customer Content as necessary to provide the agreed Service, carry out authorized instructions, protect the Service and comply with applicable law and the governing data-processing agreement.

Brokrly may also use eligible Customer Content and service-use information to develop, evaluate, train and improve models and features used in Brokrly, including improvements benefiting other Brokrly customers, subject to the applicable agreement, data-source restrictions, customer controls and required permissions. Eligibility, exclusions, advance notice and the workspace opt-out are described in section 4 of the Privacy Policy. This permission does not override a signed pilot agreement, customer agreement or applicable data-processing agreement, or authorize historical uses contrary to prior commitments. Where required, we will obtain affirmative consent before the use begins.

An authorized customer administrator may request the model-improvement opt-out at info@brokrly.com. Opting out excludes eligible Customer Content and identifiable service-use information from future contributions once effective, without disabling AI features or withholding improvements available under the Customer’s plan, including improvements trained on other eligible sources. Opting out does not remove content already contributed, or affect models already trained on it, from before the opt-out. The contribution-program notice must explain the effective timeframe and treatment of queued datasets, previous contributions and existing models before contributions begin. Opt-out and legally applicable deletion requests are distinct; neither this permission nor an opt-out waives applicable privacy rights.

We will not publicly disclose private Customer Content or make it available to unrelated customers. Providers may assist with authorized development of Brokrly models only on our instructions and under applicable confidentiality and data-use restrictions. They may not use Customer Content to train or improve their independently offered models or products. Processing needed to answer a request, generate an output or maintain customer-specific retrieval remains permitted subject to the applicable agreement and source restrictions. Google Workspace API data and covered derived information are excluded from shared-model training.

Access and disclosure are limited to authorized users, intended recipients, providers needed to perform the permitted processing, and disclosures otherwise permitted by the applicable agreement or law. Connecting a service or requesting an external action may transmit relevant content to that service or recipient. The Customer must have the rights and authority needed for its submissions and instructions.

We will protect non-public Customer Content as confidential, restrict access to people and providers who need it for permitted purposes, and apply appropriate confidentiality obligations. Confidentiality does not prevent legally required disclosure; where permitted, we will provide notice and limit the disclosure to what is required. Information lawfully public, independently developed without the confidential information or rightfully received without restriction is not subject to this confidentiality obligation.

6. AI features and external actions

The Service may generate drafts, summaries, analyses and suggested actions using AI. Outputs can be inaccurate, incomplete, outdated or similar to material produced for others. Review output for its intended use, including facts, recipient identity, property details and required permissions. Brokrly does not guarantee that an output is unique, protectable by copyright or free of third-party rights.

As between Brokrly and the Customer, the Customer may use outputs delivered to it for lawful purposes, subject to rights in underlying material and the applicable agreement. Brokrly retains rights in its software and service technology. This provision does not transfer another customer’s content or third-party intellectual property.

Some features create drafts for review; others perform actions under an authorized workflow or instruction. A workflow may execute repeatedly without a new confirmation for each action. Configure scope, accounts, recipients and timing carefully and use only actions you have authority to request. Authorization to access data is not authorization for every possible downstream use.

Actions may include sending communications or changing records and calendar events, depending on enabled features and permissions. Completed actions, messages already sent and operations accepted by a provider may not be reversible. Disabling a workflow or revoking access may prevent future operations without recalling completed ones. Contact us promptly if you need help stopping an operation.

Brokrly is a software service and does not replace a licensed broker, attorney, accountant or other qualified professional. You must not use it to make unauthorized signatures, accept offers or create binding commitments for another person. The Customer remains responsible for professional review, lawful housing practices and required transaction records. These responsibilities do not relieve Brokrly of its own obligations.

7. Connected services

The Customer may connect accounts with email, calendar, CRM, transaction, messaging or other providers supported by the Service. Connect only accounts and data for which you have sufficient authority. Permissions, provider restrictions and available functionality determine the operations that can be performed.

Third-party subscriptions, usage fees and provider agreements remain the Customer’s responsibility unless a written order says otherwise. Providers may change access, impose limits or experience outages. We do not guarantee their availability or the accuracy of their independently supplied information.

Our Privacy Policy describes connected-data processing and AI recipients. These Terms do not override provider data-use restrictions or authorize access beyond the permissions and instructions given. You may revoke access using available provider controls or contact us for assistance; revocation does not automatically delete customer records already held by Brokrly.

8. Acceptable use and communications

You must not use the Service to:

• Infringe rights, disclose information without authority, bypass access controls, distribute malware or interfere with service security.
• Send unlawful spam, deceptive messages or unauthorized solicitations, impersonate another person, or evade suppression and opt-out requirements.
• Engage in unlawful discrimination, misleading property representations, harassment or other unlawful activity.
• Create unauthorized legal commitments, falsify transaction records or conceal the sender or nature of a communication where disclosure is required.

Lawful AI-assisted drafting and automation are permitted within the agreed feature scope; machine-generated content is not prohibited merely because AI helped create it.

For customer-directed communications, maintain the notices, consents and other permissions required for the channel, audience and purpose. Respect opt-outs, do-not-contact restrictions and provider rules. Where calling, recording or AI voice features are enabled, meet applicable consent and disclosure requirements before using them. A connected phone or email account alone does not establish recipient permission.

We may investigate suspected misuse and restrict affected activity as described in section 10. These terms allocate customer responsibilities without waiving obligations that independently apply to Brokrly.

9. Brokrly intellectual property, feedback and infringement reports

Brokrly and its licensors retain rights in the Service, software, branding and original material other than Customer Content. No right to use our trademarks is granted except as expressly authorized.

You may voluntarily provide product suggestions. You grant us a non-exclusive, worldwide, royalty-free right to use those suggestions to develop and improve our products without payment or attribution. This permission excludes Customer Content, personal information and confidential material included in a submission; those remain subject to their applicable protections.

Report suspected copyright or other intellectual-property infringement to info@brokrly.com with your contact details, identification of the work and the material at issue, its location in the Service and the basis of your claim. We may request additional information and respond as appropriate under applicable law.

10. Suspension, termination and customer records

We may suspend affected access when reasonably necessary to address a security threat, unlawful activity, material breach or failure to pay agreed fees. Where practicable and lawful, we will notify the Customer and provide an opportunity to resolve the issue. Immediate action may be necessary where delay could cause harm.

Either party may end service as provided in the applicable order or agreement. If no term is specified, either party may end service for convenience on reasonable advance notice. The refund rule in section 4 applies when we end a paid term for convenience. No termination relieves either party of accrued obligations or rights that survive by their nature, including confidentiality and applicable data-handling duties.

Before closing an account, contact info@brokrly.com to coordinate any available export and the handling of connected accounts, scheduled workflows and records. Retention and deletion follow the applicable agreement and the Privacy Policy, including necessary legal preservation. Ending account access does not itself establish that every provider-held or backup copy has been deleted.

Maintain appropriate independent records for your business obligations. This does not excuse our agreed responsibilities for data handling. We do not promise a particular backup schedule, restoration result or export window in these Terms unless expressly agreed.

11. Service commitments and liability

Except for commitments expressly made in the governing agreement and protections that cannot lawfully be excluded, the Service is provided as available, without warranties of uninterrupted operation, fitness for a particular purpose or guaranteed results. This does not negate express confidentiality, data-processing or security obligations.

To the extent permitted by law, neither party is liable to the other for indirect or consequential losses arising from the agreement. Liability that cannot lawfully be excluded or limited is not excluded or limited by these Terms.

Except for breach of confidentiality, infringement of intellectual property rights, fraud, gross negligence or willful misconduct, or liability that cannot lawfully be excluded, each party’s total liability arising out of or relating to the Service is limited to the fees paid by the Customer in the twelve months preceding the event giving rise to the claim.

12. Governing law and disputes

The laws of the United States of America and the State of Delaware govern these Terms, without giving effect to any conflict-of-law principles that would require applying the law of a different jurisdiction, except where applicable mandatory law requires otherwise. Nothing in these Terms removes mandatory protections available under applicable law.

Contact info@brokrly.com about a dispute so the parties can attempt a good-faith resolution. This does not prevent urgent relief or require a person to miss an applicable legal deadline.

Except for claims that may be brought in small claims court or a request for injunctive or other equitable relief to protect confidentiality, intellectual property or security, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its commercial arbitration rules, on an individual basis. Neither party may bring or participate in a class, collective or representative action. The arbitration will be seated in Wilmington, Delaware, or another location the parties agree to in writing.

13. Changes, notices and general provisions

We may update these Terms prospectively. We will give at least 30 days’ notice of material changes, except where a shorter period is reasonably necessary to address an urgent legal or security issue. If applicable law or the governing agreement requires different notice or renewed acceptance, that requirement controls. Changes to fees follow section 4 and the accepted order. A general terms update does not itself enroll a pilot customer in a paid plan.

Notices may be delivered through the Service or to the Customer’s account contact. We will identify the effective date and request renewed acceptance when required. Customers may stop future use and cancel renewal if they do not accept a proposed change, subject to existing agreed obligations and nonwaivable rights.

If a provision is unenforceable, the remaining provisions continue to the extent legally permitted. A failure to enforce a provision does not waive later enforcement. These Terms and the agreements expressly incorporated under section 1 form the agreement for their subject matter; they do not override a separately signed agreement beyond its agreed scope.

14. Contact

Nestly Inc., 425 Virginia Street, STE b, Vallejo, CA 94590, United States.

Email: info@brokrly.com.